Spotify
Spotify Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Spotify has a 1.9 star rating from 790 reviews, 14% would recommend, and consumers are mostly dissatisfied; many request refunds and cite high price levels.
Key Takeaways for Future Customers
- Spotify reviews praise the music selection and variety.
- Expect potential billing and subscription issues; monitor charges.
- Document requests for refunds and membership cancellations promptly.
Negative Feedback / Risk Areas
- Recurring customer complaints about unauthorized charges and double billing.
- Frequent reports of no customer service or inability to reach support.
- Delayed refunds, account access problems, and confusing cancellation process.
Positive Feedback
Users consistently note good music and a strong selection.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Spotify has a 1.9 star rating from 790 reviews, 14% would recommend, and consumers are mostly dissatisfied; many request refunds and cite high price levels.
Key Takeaways for Future Customers
- Spotify reviews praise the music selection and variety.
- Expect potential billing and subscription issues; monitor charges.
- Document requests for refunds and membership cancellations promptly.
Negative Feedback / Risk Areas
- Recurring customer complaints about unauthorized charges and double billing.
- Frequent reports of no customer service or inability to reach support.
- Delayed refunds, account access problems, and confusing cancellation process.
Positive Feedback
Users consistently note good music and a strong selection.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Enfield, Enfield
For 2 weeks Spotify has been unable to connect to my Google hubs despite me trying every idea Spotify agents have sent and Google testing from their end and being able to connect to YouTube etc
For over 2 weeks my Google hubs are not showing in Spotify. Paying for a premium service that I am not receiving.
I can connect to YouTube.
Spotify just keep fobbing me off. When are they going to admit that the problem is theirs and fix it?
User's recommendation: Keep on and on at Spotify in the hope we can jointly get somewhere.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou triple charged me
I'm very displeased. I feel like I've been ripped off. I will be contacting my bank directly, and we will be filing a severe grievance against Spotify.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pontiac, Michigan
Refund
I have not received my package I bought the item 2 months ago been waiting on my refund for a month now can somebody please assist me with this I will never buy from them again sad
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pontiac, Michigan
Refund
Wtf is my refund for my order
Never came said it was out of stock need my refund please can you guy refund me my money been waiting for 4 weeks now
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharges no account
Haven’t heard back from them. I’ve never had or used Spotify
Y'all charged me when I have no account and have no phone number to cancel or to get a hold of anyone. I have no account, so I can't log in first like it keeps asking.
- Fraud
Preferred solution: Full refund
User's recommendation: Don’t use
Nanyuki, Laikipia
Payment made but no service delivered
I paid for Spotify one month premium on 31st March, and up to date, my account still shows no premium features.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSpotify - Review in Media category from North Fort Myers, Florida
- - Charged $13.58 despite having no account or prior use.
- - They want a refund.
- - Requests a customer service line to speak with someone.
My name is Doug Mara. You guys charged my account $13.58, which is kinda strange seeing I don't even have an account with you guys.
I've never used you. I don't even know who you are, but I know I want my money back.
And get a customer service line where you can talk to somebody. This is ridiculous.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Indianapolis, Indiana
Someone has stolen my account
- - I have a premium account with a card on file.
- - I want to recover my account or see who accessed it.
I had a premium account and I have a card on file. I have had it for years.
I had got a lot of people at my work download the app. I used to play my playlist at work, and I know we can get my account back or find out who did it.
Please help me. I have all my info on there, and it is really important to me.
Preferred solution: Apology
User's recommendation: Just be honest they will help you I
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy account was canceled December 29, 2025. Spotify is still taking money out of my account. I do not have Spotify account as of December 29, 2025. Spotify has been stealing money my bank is in dispute
I canceled my account in December 2025 with Spotify. I do not have an account anymore.
I don’t even have the app on device Spotify is still taking money each month from January to April out of my account. Please refund my money back to my account. I do not have an account with Spotify. I don’t know how Spotify is going in my account taking money for an account that I don’t have that I don’t use.
My bank is in dispute with Spotify to return my money to my account. Spotify is still in money from my account to this day, so no I wouldn’t recommend Spotify to my friends or my family because Spotify will steal your money.
My account has been canceled since December and youre still trying to take money out of my account account which I do not have
User's recommendation: Spotify is a thief
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Antonio, Texas
I never got my refund Spotify is a bona fide scam. They take out money without your permission never use Spotify. I will never use them again.
- - Spotify deducted money automatically after the card was turned off.
- - Charges occur even with brief use, and they advise not to use the service.
I got Spotify, so when I went hunting, fishing, or took a trip, I could turn it on and enjoy my music. But they take money out when they feel like it.
I even turned off my card to keep Spotify out of my account, but they have some sort of automatic money deducting machine that keeps hitting my card no matter what. If I turn it on for an hour, they get money out of it.
Never use this company. It's a big rip-off.
- I turned my card off and i would turn it on and forget to turn it off to keep spotify out of it
- And they would hit it as soon as i turned it back on rip off
User's recommendation: never give them your credit card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Winchester, Kentucky
Bull Shi..
Get chager when u cancel your account almost a year ago all most 14.00 coming out every other month I have to try to get a hold of someone but no... u getting the run around!!! /
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot happy with Spotify
I paid for service on March 25th, and my service was cancelled. It said to upgrade to premium. I always had it.
- I like how convenient it is and the amount of music
- Payment was paid and not delivered
Preferred solution: Full refund
User's recommendation: Be careful you could lose service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Van Nuys, California
Im in a band. I save my songs in my...
- - Songs are saved in email; attempting to play opens Spotify.
- - Spotify says this track can't be played right now and isn't available on your device.
I'm in a band. I save my songs in my email.
But each time I try to play my songs, it goes straight to Spotify. I don't have a problem with that. But when I try to hear the songs, the Spotify message reads, 'Spotify can't play this right now.' This track isn't available on your device!
Yet the other songs I've arranged play? What's the deal?
- I want to hear my songs that i have written
Preferred solution: Fix the issue!
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.
Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraudulent chg
I didn't authorize this payment of $13.58. I don't know why this happened, but I don't even have an account. I want my money back!
- You stole my money
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Placentia, California
I signed up for Spotify full service,...
- - Cancellation requested after losing phone and email access.
- - Please confirm cancellation receipt to stop charges; data and Spotify music were lost.
I signed up for Spotify full service, and my phone took a dump. I lost all my information, pictures, and Spotify music and had to erase and reset my phone.
Due to this, I have requested a cancellation of my account with Spotify, as I cannot get my email back and get in touch via the email I signed up with. How can I be sure you received my request for cancellation for you to stop any and all charges from my account?
- Variety of music
Preferred solution: I need a cancellation of the account I signed up with on Spotify, as I have lost my prior email nicolepowers66@icloud.com. My phone got a bug or something, and I lost that email and all my phone information. It reset and deleted all my information.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed help
My payment was made but can't use its so I need it to but fix so I can use it right now if u can help
Preferred solution: Payment made but can't use it
About
, Gimlet Media
Spotify is a video and music streaming service. It was launched in October 2008 by Daniel Ek. The service owner is Spotify AB. Its headquarters is based in Stockholm, Sweden. Spotify offers audio content from media companies and record labels. All music is protected according to digital rights requirements. There are Spotify Free and Premium subscriptions. Customers can listen to Spotify music on computer, tablet, mobile, and TV over the Internet. It is also possible to download any track and enjoy it offline. Spotify is available in more than 50 languages. Its visitors are from Oceania, Western Europe, North and South Americas. Users can search for track name, artist, genre, and album.
Spotify is ranked 395 out of 6636 in Media category
USA, UK
Brands Related to Spotify
Companies Similar to Spotify
Tidal
“I have been using Tidal for 2 years. I came from using unpaid Pandora and YouTube Music. You cannot...“
Napster
“Because I no longer use the app and I can't hear the music I was able to before, I would like a refund.“
Deezer
“I want to make a request my payment subscription price on March 4,2026 is transferred to my new credit...“
SecondHandSongs
“Hello Elizabeth Waldo sang love and marriage in November of 1954 she was the first to sing love and...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.